# How to Manage an Employee Who Always Says I Forgot

Page: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-i-forgot
Text version: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-an-employee-who-always-says-i-forgot.md
Podcast: [The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills](https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622)
Published: 2026-07-05T16:47:07+00:00
Episode link: https://audio.fexingo.com/business/the-managers-hour/episode-0095.mp3
Audio file: https://audio.fexingo.com/business/the-managers-hour/episode-0095.mp3
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Duration seconds: 506

## Resource

Lucas and Luna tackle the challenge of the forgetful employee—someone who consistently misses follow-ups, drops tasks, and says 'I forgot.' They explore whether it's a system failure or a motivation problem, drawing on the case of a mid-sized marketing agency that reduced forgotten tasks by 40 percent after implementing a 'two-touch rule.' The hosts discuss the difference between cognitive overload and avoidance behavior, how to distinguish the sincere forgetter from the passive resister, and concrete tactics like the 'next-action step' and the 24-hour follow-up window. They also touch on when to escalate and when to accommodate. A practical episode for any manager who has ever heard 'it slipped my mind' one too many times. #ManagingForgetfulEmployees #PeopleManagement #TeamBuilding #LeadershipSkills #TheManagersHour #FexingoBusiness #BusinessPodcast #EmployeePerformance #MemoryAndProductivity #TwoTouchRule #CognitiveOverload #AvoidanceBehavior #NextActionStep #ManagerTips #WorkplaceAccountability #TeamEfficiency #LucasAndLuna #Episode95 Keep every episode free: buymeacoffee.com/fexingo

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