# How to Manage a Team Member Who Always Says 'That's Not My Job'

Page: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-always-says-that-s-not-my-job
Text version: https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622/how-to-manage-a-team-member-who-always-says-that-s-not-my-job.md
Podcast: [The Manager's Hour with Fexingo: People Management, Team Building, and Leadership Skills](https://stenobird.com/podcast/the-manager-s-hour-with-fexingo-people-management-team-building-and-leadership-skills-7871622)
Published: 2026-07-02T16:46:01+00:00
Episode link: https://audio.fexingo.com/business/the-managers-hour/episode-0089.mp3
Audio file: https://audio.fexingo.com/business/the-managers-hour/episode-0089.mp3
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Duration seconds: 525

## Resource

In this episode of The Manager's Hour, Lucas and Luna tackle a common leadership challenge: the employee who draws rigid boundaries around their role. Using the example of a senior developer at a mid-sized SaaS company who refused to help with documentation because 'that's not my job,' they explore why this behavior emerges—often from fear of being taken advantage of or a desire for clarity—and how to address it without damaging morale. Lucas shares a framework from the book 'The Culture Code' by Daniel Coyle about psychological safety, and Luna offers a real-world tactic she used as a team lead at a marketing agency: redefining job descriptions as 'responsibility areas' rather than checklists. They discuss how to have a candid conversation that shifts the employee from a fixed to a growth mindset, using a specific script. The episode also covers when this behavior signals a bigger problem like burnout or misalignment. No ads, just practical advice for managers. #ManagerChallenge #ThatsNotMyJob #TeamBoundaries #LeadershipScripts #PsychologicalSafety #GrowthMindset #EmployeeCoaching #RoleClarity #DanielCoyle #TheCultureCode #SaaS #MarketingAgency #DifficultConversations #ManagementSkills #TeamBuilding #Business #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo

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## Transcript

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