# 297. Most Companies Are Using AI Wrong And It's Costing Them | Christa Hill

Page: https://stenobird.com/podcast/the-learn-it-all-podcast-6700797/297-most-companies-are-using-ai-wrong-and-it-s-costing-them-christa-hill
Text version: https://stenobird.com/podcast/the-learn-it-all-podcast-6700797/297-most-companies-are-using-ai-wrong-and-it-s-costing-them-christa-hill.md
Podcast: [the Learn-It-All™ podcast](https://stenobird.com/podcast/the-learn-it-all-podcast-6700797)
Published: 2026-05-19T16:00:00+00:00
Episode link: https://www.learnit.com/podcast
Audio file: https://episodes.captivate.fm/episode/b0873560-d374-4786-8c76-4acb4b9e5587.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-learn-it-all-podcast-6700797/episodes/297-most-companies-are-using-ai-wrong-and-it-s-costing-them-christa-hill
Duration seconds: 3901

## Resource

What if your AI strategy is making your team faster, but not actually smarter? In this episode of The Learn-It-All™ Podcast, Damon sits down with Christa Hill, Co-Founder of Tacit Edge and Learnit’s very own Chief AI Learning Officer, to unpack why so many leaders, teams, and organizations are still using artificial intelligence at what Christa calls “brochure-level.” Playing around with ChatGPT, Copilot, Claude, or Gemini might feel like progress, but Christa says real AI literacy starts when you stop treating AI like a shortcut and start using it to rethink strategy, decision-making, team workflows, and business value. Christa explains why most people are still operating at a grade three or grade four level of AI literacy, why productivity wins eventually cap out, and why leaders cannot keep approving AI tools or projects they do not understand. She also breaks down one of the biggest mistakes companies are making right now: banning AI use and accidentally pushing employees into unregulated, risky “shadow AI” behavior. As Christa puts it, organizations do not really have AI problems. They have very human problems surrounding the technology. Damon and Christa also dig into what the future of work actually looks like when every employee is augmented by AI. From “greenhouse meetings” that unlock better ideas to using transcripts and AI tools to spot trends across team conversations, Christa shares practical ways to build real AI capability without losing the human advantage. Because AI may have more IQ points than us, but it does not have our judgment, empathy, lived experience, or what Christa calls “your proprietary data set.” In This Episode, You’ll Learn: What Christa means by “brochure-level” AI use, and why surface-level productivity hacks are not enough for real…

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