# Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Page: https://stenobird.com/podcast/the-home-service-expert-podcast-439107/understand-your-company-s-performance-metrics-with-these-tips-brigham-dickinson
Text version: https://stenobird.com/podcast/the-home-service-expert-podcast-439107/understand-your-company-s-performance-metrics-with-these-tips-brigham-dickinson.md
Podcast: [The Home Service Expert Podcast](https://stenobird.com/podcast/the-home-service-expert-podcast-439107)
Published: 2026-03-09T19:18:00+00:00
Episode link: https://homeserviceexpert.com/understand-your-companys-performance-metrics-with-these-tips-brigham-dickinson
Audio file: https://traffic.libsyn.com/secure/homeservicemillionare/HSE_Brigham_Dickinson_03-09-26_Audio_Delivery.mp3?dest-id=567121
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JSON: https://stenobird.com/v1/public/podcasts/the-home-service-expert-podcast-439107/episodes/understand-your-company-s-performance-metrics-with-these-tips-brigham-dickinson
Duration seconds: 3821

## Resource

Brigham Dickinson is the co-founder and president of Power Selling Pros , a company that helps home service businesses turn more incoming calls into booked jobs through world-class customer service and call-handling training. After years of studying top-performing service companies, Brigham developed proven systems that help CSRs and office teams deliver exceptional customer experiences that drive revenue and loyalty. Today, Power Selling Pros works with contractors across the country to improve call conversion, increase bookings, and build cultures centered on the "Pattern for Excellence." Brigham is also the host of the Service MVP Podcast , where he interviews leaders across the home service industry about leadership, growth, and delivering remarkable service. FOR MORE GREAT EPISODES: The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4 Chapters 00:00:00 Cold Open 00:00:15 Title Sequence 00:00:35 Show Notes VO 00:01:20 Intro Into Interview 00:02:45 Power Selling Pro's Testimonial 00:03:33 Interview Resumes 01:03:02 Outro Check Out My Social Media: Tiktok _ https://www.tiktok.com/@officialtommymello Instagram - https://www.instagram.com/officialtommymello/ Facebook _ https://www.facebook.com/thomasmello/

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## Transcript

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