# Episode 84: Scaling a Salon to THREE Locations with Jonelle Fedock

Page: https://stenobird.com/podcast/the-hair-hustle-podcast-7012713/episode-84-scaling-a-salon-to-three-locations-with-jonelle-fedock
Text version: https://stenobird.com/podcast/the-hair-hustle-podcast-7012713/episode-84-scaling-a-salon-to-three-locations-with-jonelle-fedock.md
Podcast: [The Hair Hustle Podcast](https://stenobird.com/podcast/the-hair-hustle-podcast-7012713)
Published: 2026-05-19T11:00:00+00:00
Episode link: https://www.heatherpod.com
Audio file: https://episodes.captivate.fm/episode/fdb49708-28c7-4985-a7ee-85447db59c70.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-hair-hustle-podcast-7012713/episodes/episode-84-scaling-a-salon-to-three-locations-with-jonelle-fedock
Duration seconds: 3880

## Resource

Contact Heather: helloheatherpod@gmail.com Contact Jonelle: jonellefedock@gmail.com IG: @jonellefedock @southwesthairspa Ad Links: One on One Coaching HERE Know Your Numbers FREE Worksheet HERE Book the In Salon Class HERE Summary In this inspiring interview, Jonelle Fedock shares her journey from corporate dispatcher to successful multi-location salon owner in Fort Wayne, Indiana. Discover her strategies for leadership development, team building, and balancing a busy family life with her entrepreneurial ventures. Chapters 00:00 Introduction to the Hair Hustle Podcast 02:42 Jonelle's Journey from 911 Dispatcher to Salon Owner 06:26 Transitioning from Corporate to Salon Ownership 09:46 The Decision to Expand: Opening a Second Location 12:00 Salon Structure and Employee Dynamics 15:32 Creating Growth Opportunities for Employees 20:04 Balancing Family Life and Business Ownership 20:42 Navigating Challenges in Business and Personal Life 23:07 The Importance of Quality Time with Family 25:26 Balancing Business and Personal Priorities 28:34 Understanding Market Demands in the Midwest 30:10 Creating Unique Guest Experiences 38:28 Building a Trustworthy Leadership Team 43:40 Navigating Leadership Roles in Salons 45:51 Building a Strong Salon Culture 51:31 Hiring Process and Team Structure 54:15 The Importance of Social Media in Hiring 55:43 Accountability and Team Empowerment 59:47 Personal Reflections and Industry Insights Keywords Salon ownership, leadership, team building, multi-location salons, industry growth, Midwest salons, salon success stories, business strategies, work-life balance, industry inspiration Mentioned in this episode: www.heatherpodlesney.com/knowyournumbers www.heatherpodlesney.com/contact www.heatherpodlesney.com/contact

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