# Episode 27, Part 3 - Lessons from Facebook, Deliveroo and a Pandemic Page: https://stenobird.com/podcast/the-growth-workshop-podcast-6714620/episode-27-part-3-lessons-from-facebook-deliveroo-and-a-pandemic Text version: https://stenobird.com/podcast/the-growth-workshop-podcast-6714620/episode-27-part-3-lessons-from-facebook-deliveroo-and-a-pandemic.md Podcast: [The Growth Workshop Podcast](https://stenobird.com/podcast/the-growth-workshop-podcast-6714620) Published: 2026-04-19T23:01:00+00:00 Episode link: https://sbrconsulting.com/ Audio file: https://dts.podtrac.com/redirect.mp3/episodes.captivate.fm/episode/b9260902-d5a3-4d98-8759-c6a01a670c62.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-growth-workshop-podcast-6714620/episodes/episode-27-part-3-lessons-from-facebook-deliveroo-and-a-pandemic Duration seconds: 1081 ## Resource In Part 3 of our episode, Matt Ring argues that ‘sales enablement’ is too narrow – the real job is revenue enablement across the full customer lifecycle. He shares practical segmentation frameworks for focusing on strategic, future‑potential and volume accounts, and debates how AI and signal data can support rather than replace human judgment. Matt then opens up about two major crises – Facebook’s missing mobile ad product and Deliveroo’s COVID lockdown shock – before closing with clear, 2026‑ready advice for commercial leaders on propositions, processes, people, and scaling the basics with AI. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-growth-workshop-podcast-6714620/episodes/episode-27-part-3-lessons-from-facebook-deliveroo-and-a-pandemic/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-growth-workshop-podcast-6714620/episode-27-part-3-lessons-from-facebook-deliveroo-and-a-pandemic.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.