# ​​How the Kansas Department of Labor Created a Perpetually Adaptive Unemployment Insurance System​ Page: https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483/how-the-kansas-department-of-labor-created-a-perpetually-adaptive-unemployment-insurance-system Text version: https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483/how-the-kansas-department-of-labor-created-a-perpetually-adaptive-unemployment-insurance-system.md Podcast: [The Government Technology Insider Podcast](https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483) Published: 2026-01-22T14:38:19+00:00 Episode link: https://rss.com/podcasts/governmenttechnologyinsider/2477496 Audio file: https://content.rss.com/episodes/212646/2477496/governmenttechnologyinsider/2026_01_22_14_38_13_e105d3a8-f2c0-4c15-91cf-def448ef6d86.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-government-technology-insider-podcast-6475483/episodes/how-the-kansas-department-of-labor-created-a-perpetually-adaptive-unemployment-insurance-system Duration seconds: 371 ## Resource ​Modernizing the technology that supports government services is a primary way state agencies are working to deliver services more efficiently and meet constituent demand. But while implementing new technology is a significant milestone, the challenge of ensuring that systems are capable of delivering on the mission extends far beyond launch day . A perpetually adaptive system—and a mindset to match—are critical to keep systems functional and relevant. ​In our previous podcast, Amber Shultz, Kansas’s Secretary of Labor, shared the four keys to successfully delivering a complex digital transformation project . In today’s episode, we welcome Secretary Shultz back to share her insights on ensuring that the new unemployment insurance system in Kansas can adapt to user needs, evolving policies, and ever-changing technology. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-government-technology-insider-podcast-6475483/episodes/how-the-kansas-department-of-labor-created-a-perpetually-adaptive-unemployment-insurance-system/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-government-technology-insider-podcast-6475483/how-the-kansas-department-of-labor-created-a-perpetually-adaptive-unemployment-insurance-system.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.