# 1496. #TFCP - Family in the Trenches: Building a Multi-Generational Freight Agency! Page: https://stenobird.com/podcast/the-freight-coach-podcast-711489/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency Text version: https://stenobird.com/podcast/the-freight-coach-podcast-711489/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency.md Podcast: [The Freight Coach Podcast](https://stenobird.com/podcast/the-freight-coach-podcast-711489) Published: 2026-07-17T20:00:00+00:00 Episode link: https://coffeewiththefreightcoach.libsyn.com/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency Audio file: https://traffic.libsyn.com/secure/coffeewiththefreightcoach/EP1496_Steve_Burroughs_Audio.mp3?dest-id=2129102 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-freight-coach-podcast-711489/episodes/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency Duration seconds: 3166 ## Resource Learn how to navigate post-pandemic rate shifts and grow a multi-generational freight brokerage without burning out your team in this episode with Steve Burroughs of SPI Logistics, a seasoned expert who has successfully built a powerhouse family-owned freight agency! We dive straight into the realities of the current trucking industry, breaking down the recent capacity tightening, the long-awaited stabilization of freight rates, and why chasing cheap freight is a massive mistake. Steve also drops some straightforward advice on why your primary customer as a broker is the shipper, and why old-school, face-to-face relationship building will always outperform mindlessly dialing for dollars. Whether you are navigating tricky family business dynamics, scaling your logistics operations, or learning how to set firm boundaries and treat your dispatchers with the respect that builds long-term loyalty, this episode delivers actionable insights you need to succeed in transportation! πŸ“ŠπŸ“‰ Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎 🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars! To Find Out More About My Freight Services Visit https://freightcoachlogistics.com/ 🀝 Shoutout to my sponsors!πŸ‘‡ SPI Logistics | https://spi3pl.com/ Revenova | https://revenova.com/freightcoach/ NMFTA | https://nmfta.org/ DAT Freight & Analytics | https://www.dat.com/ Transportation Intermediaries Association | https://www.tianet.org/ Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr πŸš€πŸ”₯ To sign up for my Newsletter, go to http://eepurl.com/iNoHco , get in touch with me through the social media channels below, and subscribe to my YouTube Channe… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-freight-coach-podcast-711489/episodes/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency/transcription-requests` β€” Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-freight-coach-podcast-711489/1496-tfcp-family-in-the-trenches-building-a-multi-generational-freight-agency.md` β€” Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.