# Your Brand is More Than Just A Logo Page: https://stenobird.com/podcast/the-expert-method-7602465/your-brand-is-more-than-just-a-logo Text version: https://stenobird.com/podcast/the-expert-method-7602465/your-brand-is-more-than-just-a-logo.md Podcast: [The Expert Method](https://stenobird.com/podcast/the-expert-method-7602465) Published: 2026-06-16T15:00:00+00:00 Episode link: https://api.riverside.com/hosting-analytics/media/5020133069579e593e721486ff4233586ec531c088691e8344274f040731287b/eyJlcGlzb2RlSWQiOiJhNjdkZWEwOS04ZDE0LTQyNzQtYTdjZS01MmI1MGRjOTgzYzkiLCJwb2RjYXN0SWQiOiIyYjliZmMzNS00MGExLTQ1OGYtYWE5Yi0wODM5MTdlYzIxY2EiLCJhY2NvdW50SWQiOiI2OTBkMmM4Mjg4NDBjYjZjZTY4YzJkZjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEzMDlmZThjNTE0ODEzMTNkMzk0ZmNiL2lhbnMtc3R1ZGlvLU80a25BLWNvbXBvc2VyLTIwMjYtNi0xNl9fMi01OS0yMC5tcDMifQ==.mp3 Audio file: https://api.riverside.com/hosting-analytics/media/5020133069579e593e721486ff4233586ec531c088691e8344274f040731287b/eyJlcGlzb2RlSWQiOiJhNjdkZWEwOS04ZDE0LTQyNzQtYTdjZS01MmI1MGRjOTgzYzkiLCJwb2RjYXN0SWQiOiIyYjliZmMzNS00MGExLTQ1OGYtYWE5Yi0wODM5MTdlYzIxY2EiLCJhY2NvdW50SWQiOiI2OTBkMmM4Mjg4NDBjYjZjZTY4YzJkZjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEzMDlmZThjNTE0ODEzMTNkMzk0ZmNiL2lhbnMtc3R1ZGlvLU80a25BLWNvbXBvc2VyLTIwMjYtNi0xNl9fMi01OS0yMC5tcDMifQ==.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-expert-method-7602465/episodes/your-brand-is-more-than-just-a-logo Duration seconds: 2131 ## Resource Download the Program Execution System Toolkit: https://implementgpts.com/pestoolkit =============== Most founders think their brand is the name, logo, colors, fonts, or visual identity. But as Jared Harman explains in this conversation, the real brand is the feeling people associate with your business — the emotion, trust, recognition, and relationship that make someone choose you over every other option. In this episode of The Expert Method , Ian Gatzke sits down with Jared Harman of One Group Agency to talk about what brand actually means, why founders often struggle to explain their own offer clearly, and how service businesses can differentiate through relationships, customer service, and expectation-setting. They cover why entrepreneurs need to step outside their own perspective when launching something new, how to find the customer’s language, why “better quality” is rarely a strong enough differentiator, and what it takes to build trust with clients over time. Jared also shares how his agency thinks about proactive service, listening to clients, communicating expectations clearly, and using strong relationships as a real business advantage. This conversation is especially useful for founders, service providers, agency owners, and expert-led businesses that want to build a brand people actually understand, trust, and want to stay connected to. =============== Jared’s Links: - Website: https://www.onegroupagency.ca/ - LinkedIn: https://ca.linkedin.com/in/jaredharman - Instagram: https://www.instagram.com/jaredharman/ =============== - My LinkedIn: https://www.linkedin.com/in/ian-gatzke/ - Schedule Free Blueprinting Call: https://api.leadconnectorhq.com/widget/bookings/implement-ai-blueprinting =============== Highlights: 00:00 — Setup & First Question 01:07 —… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-expert-method-7602465/episodes/your-brand-is-more-than-just-a-logo/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-expert-method-7602465/your-brand-is-more-than-just-a-logo.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.