# Ep. 60 - The storytelling skill business leaders underestimate - Suchitra Parikh Page: https://stenobird.com/podcast/the-experience-edge-7117779/ep-60-the-storytelling-skill-business-leaders-underestimate-suchitra-parikh Text version: https://stenobird.com/podcast/the-experience-edge-7117779/ep-60-the-storytelling-skill-business-leaders-underestimate-suchitra-parikh.md Podcast: [The Experience Edge](https://stenobird.com/podcast/the-experience-edge-7117779) Published: 2026-01-28T06:00:00+00:00 Episode link: https://podcasters.spotify.com/pod/show/experienceedge/episodes/Ep--60---The-storytelling-skill-business-leaders-underestimate---Suchitra-Parikh-e3e8tno Audio file: https://anchor.fm/s/fb8746cc/podcast/play/114635960/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-0-27%2F416944547-44100-2-c4f9ac3dc033a.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-experience-edge-7117779/episodes/ep-60-the-storytelling-skill-business-leaders-underestimate-suchitra-parikh Duration seconds: 3267 ## Resource Suchi Parikh is a creative director and storyteller with a rare blend of design craft and business fluency. After a decade at Apple leading global sales content, she now serves as Director of Storytelling at PayPal, where she helps bring complex product innovation to life across agent commerce, Venmo, and global payments. Her work sits at the intersection of empathy, clarity, and persuasion - translating complexity into stories that move people to act. In this conversation with TheyDo’s Jochem van der Veer, Suchi unpacks why every presentation is an act of persuasion, how teams unintentionally dump complexity on their audience, and what it really takes to transform someone from awareness to action. Together, they explore practical frameworks for simplifying stories, designing for emotional shifts in customer journeys, and building trust through intentional storytelling. Guest Bio Suchi Parikh is a creative leader and Director of Storytelling at PayPal, where she shapes how product innovation is communicated across global payments and commerce experiences. Previously, she spent over 10 years at Apple as a Group Creative Director, leading global sales content and executive storytelling. With a background in animation, design, and business, Suchi specializes in helping organizations clarify their thinking, reduce cognitive load, and communicate ideas with conviction. She is known for bridging creative storytelling with strategic business outcomes, and for mentoring teams to become more confident, intentional storytellers. Key Takeaways Every presentation is an act of persuasion, even routine business updates. Complexity is the storyteller’s responsibility, not the audience’s burden. Great business stories start with one clear intention, often anchored in a single word. Em… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-experience-edge-7117779/episodes/ep-60-the-storytelling-skill-business-leaders-underestimate-suchitra-parikh/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-experience-edge-7117779/ep-60-the-storytelling-skill-business-leaders-underestimate-suchitra-parikh.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.