# EE480: Dr Caitriona Ryan & Dr Niki Ralph: 40,000 Patients a Year at the Institute of Dermatologists Page: https://stenobird.com/podcast/the-entrepreneur-experiment-1063847/ee480-dr-caitriona-ryan-dr-niki-ralph-40-000-patients-a-year-at-the-institute-of-dermatologists Text version: https://stenobird.com/podcast/the-entrepreneur-experiment-1063847/ee480-dr-caitriona-ryan-dr-niki-ralph-40-000-patients-a-year-at-the-institute-of-dermatologists.md Podcast: [The Entrepreneur Experiment](https://stenobird.com/podcast/the-entrepreneur-experiment-1063847) Published: 2026-02-19T05:00:00+00:00 Episode link: https://episode.flightcast.com/01KHRJ9MHM9AZVE74D4SH7JSTP.mp3 Audio file: https://episode.flightcast.com/01KHRJ9MHM9AZVE74D4SH7JSTP.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-entrepreneur-experiment-1063847/episodes/ee480-dr-caitriona-ryan-dr-niki-ralph-40-000-patients-a-year-at-the-institute-of-dermatologists Duration seconds: 4554 ## Resource In this episode, Gary sits down with Dr Caitriona Ryan and Dr Niki Ralph, co-founders of the Institute of Dermatologists in Dublin, to unpack how they built a modern “centre of excellence” model in Irish private care - combining medical dermatology, cosmetic dermatology, skincare, and a growing surgical pathway under one roof. They share the realities of scaling a high-trust healthcare business (systems, hiring, standards, and culture), how COVID sparked a major pivot into new services, and why Ireland needs to shift from reactive healthcare to preventative, longevity-led thinking. Plus: the story behind ID Formulas, their new data-driven approach to supplements (including wearables integration), and what they believe actually moves the needle for healthspan. Show Notes Why Caitriona and Niki built a centre of excellence model (and why it’s scalable) A day in the life of two Consultant Dermatologists with five businesses and thousands of patients The difference between medical dermatology and cosmetic dermatology How they protect standards at scale: meetings, feedback loops, SOPs, and hiring The COVID moment that forced a pivot - and led to a new surgical model Their longevity philosophy: healthspan over lifespan The “longevity hype” they’re most sceptical of — and what they’d focus on instead A simple, no-fuss skincare framework for founders (men + women) Links & Resources Institute of Dermatologists (IoD): https://instituteofdermatologists.ie IoD Instagram: https://www.instagram.com/instituteofdermatologists/?hl=en ID Formulas waitlist: https://www.idformulas.com/ Dr Caitriona Ryan Instagram: https://www.instagram.com/caitrionaryandermatology?igsh=MW5jcGhleGFxMWRieg== Dr Niki Ralph Instagram: https://www.instagram.com/drnikiralph?igsh=MWl2anNucWc5MDR0Yg== Things ment… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-entrepreneur-experiment-1063847/episodes/ee480-dr-caitriona-ryan-dr-niki-ralph-40-000-patients-a-year-at-the-institute-of-dermatologists/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-entrepreneur-experiment-1063847/ee480-dr-caitriona-ryan-dr-niki-ralph-40-000-patients-a-year-at-the-institute-of-dermatologists.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.