# Affirm’s AI-native transformation & how it’s driving operational excellence w/ Geddes Munson #259

Page: https://stenobird.com/podcast/the-engineering-leadership-podcast-743839/affirm-s-ai-native-transformation-how-it-s-driving-operational-excellence-w-geddes-munson-259
Text version: https://stenobird.com/podcast/the-engineering-leadership-podcast-743839/affirm-s-ai-native-transformation-how-it-s-driving-operational-excellence-w-geddes-munson-259.md
Podcast: [The Engineering Leadership Podcast](https://stenobird.com/podcast/the-engineering-leadership-podcast-743839)
Published: 2026-05-19T15:30:00+00:00
Episode link: https://sfelc.com/podcasts
Audio file: https://pscrb.fm/rss/p/afp-942744-injected.calisto.simplecastaudio.com/4d87e711-78c0-43f3-9633-fa05520e07f2/episodes/9e692d8c-4233-4ef1-a9ba-771339e8e341/audio/128/default.mp3?aid=rss_feed&awCollectionId=4d87e711-78c0-43f3-9633-fa05520e07f2&awEpisodeId=9e692d8c-4233-4ef1-a9ba-771339e8e341&feed=Z8Dl_qAv
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JSON: https://stenobird.com/v1/public/podcasts/the-engineering-leadership-podcast-743839/episodes/affirm-s-ai-native-transformation-how-it-s-driving-operational-excellence-w-geddes-munson-259
Duration seconds: 2704

## Resource

In this episode, Geddes Munson (SVP of Engineering @ Affirm) joins us to discuss operational / engineering excellence, scaling, and AI-native transformation! We explore Affirm’s approach to operational and engineering excellence and how a 2024 outage became a turning point in refining that focus. We deconstruct “AI retooling week”, the internal tools it inspired (including an incident tracing system), how the AI-native transition is impacting operational / engineering excellence, and how to connect these projects to business goals. Plus, we take a look at their early work building in agentic commerce, infrastructure decisions they made years ago setting them up for success now, how they’re thinking about designing for agent-first experiences.

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## Transcript

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