# They Paid You Once… Now What? The 3 R’s That Turn Clients Into Repeat Sales with Colie James [Ep 246] Page: https://stenobird.com/podcast/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959/they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246 Text version: https://stenobird.com/podcast/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959/they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246.md Podcast: [The Email Growth Show | Email Marketing Tips for Women Coaches, Course Creators & Online Business Owners](https://stenobird.com/podcast/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959) Published: 2026-04-24T04:00:00+00:00 Episode link: https://kyliekelly.com/turn-clients-into-repeat-sales/ Audio file: https://www.buzzsprout.com/2065148/episodes/19069481-they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959/episodes/they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246 Duration seconds: 1552 ## Resource In this episode, I’m joined by Colie James to talk about the real missed opportunity in most businesses - what happens after someone pays you. We’re breaking down the 3 R’s that turn one client into multiple sales: Rave Reviews, Referrals & Re-bookings - and how to build them into your client experience in a way that feels natural. What You’ll Learn: The biggest mistake people make with testimonials (and how to fix it) How to collect better client feedback without a... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959/episodes/they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-email-growth-show-email-marketing-tips-for-women-coaches-course-creators-online-business-owners-1655959/they-paid-you-once-now-what-the-3-r-s-that-turn-clients-into-repeat-sales-with-colie-james-ep-246.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.