# The Art and Science of Emotionally Intelligent Team Building with Vanessa Druskat Page: https://stenobird.com/podcast/the-difficulty-1194248/the-art-and-science-of-emotionally-intelligent-team-building-with-vanessa-druskat Text version: https://stenobird.com/podcast/the-difficulty-1194248/the-art-and-science-of-emotionally-intelligent-team-building-with-vanessa-druskat.md Podcast: [The Difficulty](https://stenobird.com/podcast/the-difficulty-1194248) Published: 2025-09-24T19:29:00+00:00 Episode link: https://chadprevost.substack.com/p/the-art-and-science-of-emotionally-622 Audio file: https://api.substack.com/feed/podcast/198485519/5a5f99a69c2ab4979f2bf90ac3f9a290.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-difficulty-1194248/episodes/the-art-and-science-of-emotionally-intelligent-team-building-with-vanessa-druskat Duration seconds: 2507 ## Resource Join us in this episode of Leading Human as we delve into the importance of team norms, emotional intelligence, and collaborative culture with Vanessa Drucker, author of 'The Emotionally Intelligent Team.' Discover how the right practices can transform team dynamics, optimize interactions, and enhance performance. Vanessa shares insightful stories and practical steps on building psychologically safe and emotionally intelligent teams. Make sure to watch this episode to learn the secrets of high-performing teams and how to implement them in your organization. 00:00 Introduction to Emma AI and Today's Guest 00:36 The Power of Team-Based Tools 01:43 Introducing Vanessa Druskat and Her Work 09:46 Vanessa Joins the Conversation 09:57 The Importance of Emotional Norms in Teams 10:24 Real-World Example: Engineers' Transformation 16:09 Building Psychological Safety in Teams 17:20 The Role of Leaders in Team Culture 18:49 Implementing Team Norms and Accountability 23:42 Measuring and Changing Team Culture 25:43 Team Building Exercises: Getting to Know Each Other 26:46 Establishing Team Norms 28:06 The Role of the Leader in Team Culture 30:16 Dealing with Difficult Personalities 32:48 The Importance of Belonging in Teams 40:28 Rapid Fire Questions: Insights on Team Dynamics 44:34 Conclusion and Resources Where to find Vanessa Druskat's groundbreaking book . Want a communication and wellbeing workshop that actually sticks? Whether you’re building trust or leveling up team accountability, we’ve got you. Book a call to ask questions and learn more about improving how your team communicates here . Get full access to The Descent at chadprevost.substack.com/subscribe ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-difficulty-1194248/episodes/the-art-and-science-of-emotionally-intelligent-team-building-with-vanessa-druskat/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-difficulty-1194248/the-art-and-science-of-emotionally-intelligent-team-building-with-vanessa-druskat.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.