# After the L: Communication Moves That Build Trust with Jen Mueller

Page: https://stenobird.com/podcast/the-difficulty-1194248/after-the-l-communication-moves-that-build-trust-with-jen-mueller
Text version: https://stenobird.com/podcast/the-difficulty-1194248/after-the-l-communication-moves-that-build-trust-with-jen-mueller.md
Podcast: [The Difficulty](https://stenobird.com/podcast/the-difficulty-1194248)
Published: 2025-08-18T09:00:00+00:00
Episode link: https://chadprevost.substack.com/p/after-the-l-communication-moves-that-66d
Audio file: https://api.substack.com/feed/podcast/198485523/c5959784f1e8385695489e934b95753c.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-difficulty-1194248/episodes/after-the-l-communication-moves-that-build-trust-with-jen-mueller
Duration seconds: 1818

## Resource

In this episode of Leading Human, host Chad converses with Jen Mueller, a seasoned sports broadcaster, leadership coach, and host of Talk Sporty to Me. Jen shares her unique experiences of interviewing athletes while cooking, and how these interactions reveal vulnerability and human connection. The discussion delves into critical leadership communication strategies, emphasizing the importance of timely, clear, and meaningful feedback. Jen draws parallels between leadership in sports and business, highlighting the role of clear objectives and the nuances of giving accurate praise and constructive feedback. She also provides actionable advice on preparing for and handling challenging conversations, the significance of learning from setbacks, and fostering a resilient team culture. Jen Mueller is a business communication expert and the founder of Talk Sporty to Me, where she helps companies level up their communication skills with actionable strategies inspired by her 25-year career as a sports broadcaster. An Emmy-award-winning producer, Jen is in her 16th season as the Seattle Seahawks sideline radio reporter and has spent 18 years with the Seattle Mariners on ROOT SPORTS. She’s known for building strong relationships, delivering meaningful content in short bursts, and expertly handling post-game interviews (while dodging Gatorade baths!). 01:11 The Power of Vulnerability in Cooking Interviews 01:57 Leadership Communication: A Daily Discipline 03:30 The Importance of Clear Objectives in High-Stress Situations 05:26 The Dangers of False Praise and Generic Feedback 09:08 Setting Clear Expectations and Accountability 16:00 Handling Difficult Conversations with Empathy 18:54 Learning from Setbacks and Building Resilience 21:51 Common Pitfalls in Leadership Feedback 24:40 Li…

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## Transcript

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