# 2560: Courageous Conversations That Build Better Practices Page: https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2560-courageous-conversations-that-build-better-practices Text version: https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2560-courageous-conversations-that-build-better-practices.md Podcast: [The Dentalpreneur Podcast w/ Dr. Mark Costes](https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923) Published: 2026-07-24T13:30:00+00:00 Episode link: https://markcostes.libsyn.com/2560-courageous-conversations-that-build-better-practices Audio file: https://traffic.libsyn.com/secure/markcostes/2560.mp3?dest-id=265820 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-dentalpreneur-podcast-w-dr-mark-costes-467923/episodes/2560-courageous-conversations-that-build-better-practices Duration seconds: 1694 ## Resource On today's episode, Dr. Mark Costes sits down with Katherine Eitel Belt, dentistry's unscripted leadership communications coach, live from Thrive Live 2026 in Las Vegas. Katherine shares her journey from chairside dental assistant to global authority on leadership communication, including the pivotal moment that shaped her approach to helping leaders raise standards with clarity, courage, and compassion. She breaks down her framework for the three essential leadership conversations: invitation conversations, coaching conversations, and courageous conversations. Katherine also explains how practice owners and managers can address accountability without fear, inspire team members into higher standards, and create a culture where people choose growth rather than simply comply. The conversation also highlights her upcoming book, Lead Yourself, Lead Your Team, and why strong leadership begins with self-awareness, emotional regulation, and a willingness to own your role first. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.lionspeak.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-dentalpreneur-podcast-w-dr-mark-costes-467923/episodes/2560-courageous-conversations-that-build-better-practices/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-dentalpreneur-podcast-w-dr-mark-costes-467923/2560-courageous-conversations-that-build-better-practices.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.