# Stop Checking the Box: The Hidden Millions in Returns (Geri Datus-Ward, VP, Sales & Business Development at REBEL)

Page: https://stenobird.com/podcast/the-cpg-view-6029523/stop-checking-the-box-the-hidden-millions-in-returns-geri-datus-ward-vp-sales-business-development-at-rebel
Text version: https://stenobird.com/podcast/the-cpg-view-6029523/stop-checking-the-box-the-hidden-millions-in-returns-geri-datus-ward-vp-sales-business-development-at-rebel.md
Podcast: [The CPG View](https://stenobird.com/podcast/the-cpg-view-6029523)
Published: 2026-05-04T20:05:49+00:00
Episode link: https://podcasters.spotify.com/pod/show/thecpgview/episodes/Stop-Checking-the-Box-The-Hidden-Millions-in-Returns-Geri-Datus-Ward--VP--Sales--Business-Development-at-REBEL-e3i0cjo
Audio file: https://anchor.fm/s/da4fa968/podcast/play/118550584/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-4%2F37d2fe26-c3ae-bcfa-ceb8-a0ad885d5da4.m4a
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/the-cpg-view-6029523/episodes/stop-checking-the-box-the-hidden-millions-in-returns-geri-datus-ward-vp-sales-business-development-at-rebel
Duration seconds: 1065

## Resource

You’ve spent 25 years leading major omnichannel businesses across Amazon, Walmart, Target, and other national retailers. How did that experience shape your approach to sales and business development? What inspired you to pivot from leading large retail businesses to tackling the growing returns crisis at REBEL? How do you help brands turn the challenge of returns and overstock into recovered revenue and reduced waste? Can you share an example of how partnering with REBEL has created both financial and environmental value for a brand? Looking ahead what trends or changes in the retail ecosystem excite you most, and how do you see returns and sustainability evolving over the next few years?

## Actions

- request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-cpg-view-6029523/episodes/stop-checking-the-box-the-hidden-millions-in-returns-geri-datus-ward-vp-sales-business-development-at-rebel/transcription-requests` — Idempotently request low-priority transcript generation for this episode.
- read_markdown: `GET https://stenobird.com/podcast/the-cpg-view-6029523/stop-checking-the-box-the-hidden-millions-in-returns-geri-datus-ward-vp-sales-business-development-at-rebel.md` — Read the agent-friendly Markdown representation of this episode resource.

A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed.

## Transcript

Full transcripts are not published on public pages unless there is a clear rights basis.