# 399 - ARE PIMS Still the Center of Your Practice?

Page: https://stenobird.com/podcast/the-cone-of-shame-veterinary-podcast-1191328/399-are-pims-still-the-center-of-your-practice
Text version: https://stenobird.com/podcast/the-cone-of-shame-veterinary-podcast-1191328/399-are-pims-still-the-center-of-your-practice.md
Podcast: [The Cone of Shame Veterinary Podcast](https://stenobird.com/podcast/the-cone-of-shame-veterinary-podcast-1191328)
Published: 2026-05-28T04:01:00+00:00
Episode link: https://the-cone-of-shame.captivate.fm/episode/399-are-pims-still-the-center-of-your-practice
Audio file: https://episodes.captivate.fm/episode/8762e499-fd21-4eb3-ab6b-aae9b249e2d7.mp3
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JSON: https://stenobird.com/v1/public/podcasts/the-cone-of-shame-veterinary-podcast-1191328/episodes/399-are-pims-still-the-center-of-your-practice
Duration seconds: 1426

## Resource

Jon Ayers, former Chair and CEO of IDEXX, joins Dr. Andy Roark for a conversation that might completely change the way you think about veterinary PIMS, AI scribes, and the future of practice workflows. If you’ve ever felt frustrated by clunky software, disconnected systems, or the endless admin burden slowing your team down, this episode digs into why AI could dramatically reshape how veterinary teams interact with medical records, client communication, and even daily decision-making. From open APIs to AI-powered workflows, Jon breaks down what practice owners should be asking about their software now, and why the clinics that adapt early may have a major advantage in the years ahead. Gang, let’s get into this episode. LINKS Jon Ayers on LinkedIn: https://www.linkedin.com/in/jon-ayers-a44b3/ https://catalystcouncil.org/ https://www.vetsoftwarehub.com/

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## Transcript

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