# Nicola & Roxanne from St Raphael's Hospice: How Shop Managers Save Lives

Page: https://stenobird.com/podcast/the-charity-shop-chat-7700924/nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives
Text version: https://stenobird.com/podcast/the-charity-shop-chat-7700924/nicola-roxanne-from-st-raphael-s-hospice-how-shop-managers-save-lives.md
Podcast: [The Charity Shop Chat](https://stenobird.com/podcast/the-charity-shop-chat-7700924)
Published: 2026-03-25T00:15:00+00:00
Episode link: https://api.riverside.com/hosting-analytics/media/bf6376d66661a18285b91886c8c5b4e1bb7748fe1902356c890856ab21cd57f5/eyJlcGlzb2RlSWQiOiI3YWNlNTcyZS0xNDI2LTQ0MGItOGQ2Ny03YjMyOWE5Njc1YzciLCJwb2RjYXN0SWQiOiI1Mzc4Y2NmYy05NGFiLTQ5NzctYjEzZC1mNDM1NGMzZDEyOWUiLCJhY2NvdW50SWQiOiI2OTI0NDA5NGNkNTIxZjkzMzRmYjcwOGIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjljMmY2OWNhMmQ4YmIwYTJlM2QyZTczL2FtZWxpYS1jYXJ0d3JpZ2h0cy1zdHVkaW8tY29tcG9zZXItMjAyNi0zLTI0X18yMS0zOS01Ni5tcDMifQ==.mp3
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Duration seconds: 2233

## Resource

Hospice shops are places where everyday retail meets deep human emotion. In this episode, Mimi and Charlotte sit down with hospice shop managers to share the touching stories behind the till, moments of compassion and community that make hospice retail so unique. From meaningful donor encounters to the pride and purpose found on the shop floor, this conversation reveals the true heart of hospice shops and the vital role they play in supporting care, sustainability, and local communities.

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## Transcript

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