# Say Again: Communication,CRM, and Cockpit Safety with Brian Schiff Page: https://stenobird.com/podcast/the-calm-cockpit-podcast-7139522/say-again-communication-crm-and-cockpit-safety-with-brian-schiff Text version: https://stenobird.com/podcast/the-calm-cockpit-podcast-7139522/say-again-communication-crm-and-cockpit-safety-with-brian-schiff.md Podcast: [The Calm Cockpit Podcast](https://stenobird.com/podcast/the-calm-cockpit-podcast-7139522) Published: 2026-04-15T09:30:00+00:00 Episode link: https://calmcockpit.podbean.com/e/brian-schiff/ Audio file: https://mcdn.podbean.com/mf/web/xc958k6hp2mh5d56/brian_schiff_full8a3pm.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-calm-cockpit-podcast-7139522/episodes/say-again-communication-crm-and-cockpit-safety-with-brian-schiff Duration seconds: 4114 ## Resource Season 2 Episode 8 In this episode we sit down with Brian Schiff to break down what Crew Resource Management (CRM) really looks like in practice—and why it matters for every pilot. From the cockpit of a student pilot to a major airline flight deck, CRM is about using all available resources—people, tools, procedures, and mindset—to operate safely and effectively. Brian shares a powerful guiding principle about how to pace a flight for optimum safety, how communication failures often come from assumptions, and why a message isn’t complete until it’s clearly read back and confirmed. We’ll also explore practical strategies for managing task saturation, buying time when things feel rushed, and staying mentally ahead of the airplane. You’ll hear actionable techniques like using plain English when needed, requesting delay or vectors without hesitation, and recognizing your stress level before it impacts performance. Whether flying solo or with a crew, this episode reinforces the importance of clear briefings, assertiveness, and taking full ownership as pilot in command. About Brian SchiffBrian Schiff is a seasoned captain for a major US airline with over 21,000 hours of flight time and experience in more than 100 aircraft types. A 40-year Gold Seal flight instructor and FAA Safety Team Representative, he has also served as an FAA-designated examiner. Brian is widely respected in the aviation community for his engaging, practical approach to teaching and his commitment to advancing aviation safety for pilots at every level. Links: The Schiff Show TV: a live aviation safety program by Brian Schiff that breaks down real-world accidents into practical lessons for pilots. It blends case studies, procedures, and interactive elements to improve decision-making and promote safer fly… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-calm-cockpit-podcast-7139522/episodes/say-again-communication-crm-and-cockpit-safety-with-brian-schiff/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-calm-cockpit-podcast-7139522/say-again-communication-crm-and-cockpit-safety-with-brian-schiff.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.