# 457: Moving Through the Tunnel: A Harvard Expert's Guide to Difficult Conversations // Sheila Heen, Triad Consulting Group Page: https://stenobird.com/podcast/the-called-to-flourish-podcast-1102093/457-moving-through-the-tunnel-a-harvard-expert-s-guide-to-difficult-conversations-sheila-heen-triad-consulting-group Text version: https://stenobird.com/podcast/the-called-to-flourish-podcast-1102093/457-moving-through-the-tunnel-a-harvard-expert-s-guide-to-difficult-conversations-sheila-heen-triad-consulting-group.md Podcast: [The Called to Flourish Podcast](https://stenobird.com/podcast/the-called-to-flourish-podcast-1102093) Published: 2025-08-25T09:00:00+00:00 Episode link: https://bcwinstitute.libsyn.com/457-moving-through-the-tunnel-a-harvard-experts-guide-to-difficult-conversations-sheila-heen-triad-consulting-group Audio file: https://traffic.libsyn.com/secure/bcwinstitute/BCWI457_Sheila_Heen.mp3?dest-id=325181 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-called-to-flourish-podcast-1102093/episodes/457-moving-through-the-tunnel-a-harvard-expert-s-guide-to-difficult-conversations-sheila-heen-triad-consulting-group Duration seconds: 2808 ## Resource What if the way we give and receive feedback could unlock healthier relationships and stronger workplace cultures? In this conversation, Sheila Heen —Harvard Law School lecturer, co-author of Thanks for the Feedback , and expert on negotiation and communication—shares powerful insights into why feedback is so hard and how leaders can navigate it with wisdom and grace. Find full show notes here: https://workplaces.org/podcast/457-moving-through-the-tunnel-a-harvard-experts-guide-to-difficult-conversations Share the love. If you enjoyed this episode, please rate it on Apple Podcasts and write a brief review. https://podcasts.apple.com/us/podcast/the-flourishing-culture-podcast/id1060724960?mt=2 By doing so, you will help spread our podcast to more listeners, and thereby help more Christian workplaces learn to build flourishing cultures. | Follow our Host, Al Lopus, on X https://twitter.com/allopus | Follow our Host, Al Lopus, on LinkedIn https://www.linkedin.com/in/allopus/ | Email our host at al@workplaces.org ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-called-to-flourish-podcast-1102093/episodes/457-moving-through-the-tunnel-a-harvard-expert-s-guide-to-difficult-conversations-sheila-heen-triad-consulting-group/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-called-to-flourish-podcast-1102093/457-moving-through-the-tunnel-a-harvard-expert-s-guide-to-difficult-conversations-sheila-heen-triad-consulting-group.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.