# Why Your Customers Decide in Seconds: The Biology Behind Effective Brand Messaging with Leo York Page: https://stenobird.com/podcast/the-business-of-whats-next-6575214/why-your-customers-decide-in-seconds-the-biology-behind-effective-brand-messaging-with-leo-york Text version: https://stenobird.com/podcast/the-business-of-whats-next-6575214/why-your-customers-decide-in-seconds-the-biology-behind-effective-brand-messaging-with-leo-york.md Podcast: [The Business of Whats Next](https://stenobird.com/podcast/the-business-of-whats-next-6575214) Published: 2025-12-17T06:00:00+00:00 Episode link: https://business-of-whats-next.simplecast.com/episodes/bwn-4-leo-york-zFVWY_1U Audio file: https://cdn.simplecast.com/audio/145d233d-d6be-464a-abfc-629e48624020/episodes/ca5d6b01-4a0f-4e23-acb4-1aff35aa37b6/audio/d0c707bb-27b1-43fa-be3f-c4ae94992d80/default_tc.mp3?aid=rss_feed&feed=lIsxcGMG Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-business-of-whats-next-6575214/episodes/why-your-customers-decide-in-seconds-the-biology-behind-effective-brand-messaging-with-leo-york Duration seconds: 1969 ## Resource The Business of What’s Next sits down with Leo York, founder of Leo Copywriting, for a conversation that flips traditional messaging advice on its head. Leo blends copywriting with evolutionary biology to explain why some messages connect instantly while others never land at all. From instinct-driven decision-making to the visual cues customers interpret before they ever read a word, this episode breaks down the real forces shaping brand communication. If your business is relying on gut feel or guesswork to clarify its message, this discussion will change how you think. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-business-of-whats-next-6575214/episodes/why-your-customers-decide-in-seconds-the-biology-behind-effective-brand-messaging-with-leo-york/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-business-of-whats-next-6575214/why-your-customers-decide-in-seconds-the-biology-behind-effective-brand-messaging-with-leo-york.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.