# GBTA Europe Tech Committee - Rethinking Corporate Travel with AI

Page: https://stenobird.com/podcast/the-business-of-travel-6576338/gbta-europe-tech-committee-rethinking-corporate-travel-with-ai
Text version: https://stenobird.com/podcast/the-business-of-travel-6576338/gbta-europe-tech-committee-rethinking-corporate-travel-with-ai.md
Podcast: [The Business of Travel](https://stenobird.com/podcast/the-business-of-travel-6576338)
Published: 2026-05-11T09:00:00+00:00
Episode link: https://gbtapodcast.libsyn.com/gbta-europe-tech-committee-rethinking-corporate-travel-with-ai
Audio file: https://traffic.libsyn.com/secure/gbtapodcast/GBTA_POD_Rethinking_AI_Ep3.mp3?dest-id=672537
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JSON: https://stenobird.com/v1/public/podcasts/the-business-of-travel-6576338/episodes/gbta-europe-tech-committee-rethinking-corporate-travel-with-ai
Duration seconds: 1388

## Resource

AI in corporate travel is no longer theoretical. It is operational.​ In this episode of Business of Travel, the GBTA Europe Technology Committee takes a practical look at how AI assistants are being deployed across managed travel programs.​ Host Lenny Hornsby speaks with Johnny Thorsen , a technology leader with hands-on experience implementing AI solutions, about availability, onboarding, ideal client fit, limitations, and measurable impact.​ The discussion moves beyond buzzwords to address real questions:​ Where is AI working today?​ Where does human intervention still matter?​ What governance and data considerations must travel leaders understand?​ For corporate travel managers and global program owners, this episode provides a grounded framework for evaluating AI tools in managed travel. Speakers: Heinz Lennard Hornsby (Lenny) – Chair of the GBTA Europe Technology Committee Johnny Thorsen – VP Strategic Business Development, Serko Ltd. Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

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## Transcript

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