# From Plumbing to AI: The Evolution of Managed Services Page: https://stenobird.com/podcast/the-bridgecast-with-scott-kinka-5670774/from-plumbing-to-ai-the-evolution-of-managed-services Text version: https://stenobird.com/podcast/the-bridgecast-with-scott-kinka-5670774/from-plumbing-to-ai-the-evolution-of-managed-services.md Podcast: [The Bridgecast with Scott Kinka](https://stenobird.com/podcast/the-bridgecast-with-scott-kinka-5670774) Published: 2026-04-21T13:00:00+00:00 Episode link: https://podcasts.fame.so/e/v8wp261n-frank-scanga Audio file: https://media.fame.so/821x40jw.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-bridgecast-with-scott-kinka-5670774/episodes/from-plumbing-to-ai-the-evolution-of-managed-services Duration seconds: 2128 ## Resource In this episode of The Bridgecast, host Scott Kinka sits down with Frank Scanga, Executive Vice Chairman at XTIUM, to discuss why 70% of AI projects are currently failing. Frank shares his journey from founding ATSG in 1994 to leading a global organization that manages nearly a million users. They explore the resurgence of managed services, the transition to "full-stack" IT support, and how XTIUM is positioning itself as the "MSP of AI." To find out how Bridgepointe Technologies helps businesses make IT decisions faster with world-class engineering support and ongoing guidance, head to https://bridgepointetechnologies.com/ ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-bridgecast-with-scott-kinka-5670774/episodes/from-plumbing-to-ai-the-evolution-of-managed-services/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-bridgecast-with-scott-kinka-5670774/from-plumbing-to-ai-the-evolution-of-managed-services.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.