# How Vital Is Using AI to Keep Patients Informed, Safe, and Loyal

Page: https://stenobird.com/podcast/the-beat-209012/how-vital-is-using-ai-to-keep-patients-informed-safe-and-loyal
Text version: https://stenobird.com/podcast/the-beat-209012/how-vital-is-using-ai-to-keep-patients-informed-safe-and-loyal.md
Podcast: [The Beat](https://stenobird.com/podcast/the-beat-209012)
Published: 2026-04-23T17:30:56+00:00
Episode link: https://hlth-matters.simplecast.com/episodes/how-vital-is-using-ai-to-keep-patients-informed-safe-and-loyal-VDkf7ecP
Audio file: https://cdn.simplecast.com/media/audio/transcoded/53cc916b-8a9b-45a0-880f-d184ba4965ca/4638d5bd-a632-4fc4-86b6-fd564a6f868d/episodes/audio/group/198e62c3-3c29-4448-bf11-f6c50d8d0ea4/group-item/5ca72a90-fb3e-4ac3-868c-4c1c1c78047d/128_default_tc.mp3?aid=rss_feed&feed=F2qS_sm2
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Duration seconds: 1496

## Resource

In this episode, host Sandy Vance sits down with Aaron Patzer, the founder & CEO of Vital.io, for one of the most energizing and candid conversations in the series. Aaron built Mint.com, saved consumers $9 billion in bank fees, and then turned his attention to one of the most anxiety-inducing experiences a person can have: sitting in an emergency room not knowing what is happening. Vital now guides 7 million patients through ER, inpatient, and urgent care visits in real time at hundreds of health systems, including Ascension, CommonSpirit, Emory, and MedStar. Aaron also shares his work on the AI Care Standard, a growing coalition of health systems and patient advocates building a framework to evaluate AI tools before they go anywhere near a patient. This one is packed with insight, sharp opinions, and genuinely important ideas.

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## Transcript

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