# Inside the Shift to Agentic IT Ops - with Assaf Resnick of BigPanda Page: https://stenobird.com/podcast/the-ai-in-business-podcast-168928/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda Text version: https://stenobird.com/podcast/the-ai-in-business-podcast-168928/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda.md Podcast: [The AI in Business Podcast](https://stenobird.com/podcast/the-ai-in-business-podcast-168928) Published: 2026-07-03T14:00:00+00:00 Episode link: https://podcast.emerj.com/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda Audio file: https://traffic.libsyn.com/secure/techemergence/Ed_BigPanda_Final_Audio_Internal_Podcast_1_Assaf_Resnick.mp3?dest-id=151434 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-ai-in-business-podcast-168928/episodes/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda Duration seconds: 2045 ## Resource Enterprise IT teams are drowning in alert volume as cloud, microservices, and CI/CD pipelines outpace what human operators can process. In this episode, Assaf Resnick, CEO and Founder at BigPanda, examines how agentic AI can shift IT operations from reactive troubleshooting to a prevention-first model built on an enterprise IT knowledge graph. The conversation covers how to build and own that knowledge graph, where human judgment still belongs in the incident response loop, and why an evolutionary rollout beats a full system overhaul. This episode is sponsored by BigPanda . Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-ai-in-business-podcast-168928/episodes/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-ai-in-business-podcast-168928/inside-the-shift-to-agentic-it-ops-with-assaf-resnick-of-bigpanda.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.