# From PegaWorld: Unum CIO & CDO Shelia Anderson on AI-augmented enterprise modernization

Page: https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/from-pegaworld-unum-cio-cdo-shelia-anderson-on-ai-augmented-enterprise-modernization
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Podcast: [The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX](https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310)
Published: 2026-06-19T04:00:00+00:00
Episode link: https://shows.acast.com/the-agile-brand-with-greg-kihlstrom/episodes/from-pegaworld-unum-cio-cdo-shelia-anderson-on-ai-augmented
Audio file: https://prefix.up.audio/s/sphinx.acast.com/p/open/s/6a0c9379b23d275dcea75cd0/e/6a316ae660728bbcdaf25c9e/media.mp3
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Duration seconds: 1232

## Resource

What if the biggest barrier to your company's transformation isn't your legacy technology, but your legacy thinking about it? Today, we are at PegaWorld 2026 at the MGM Grand in Las Vegas, and, we're going to talk about the immense challenge and opportunity of enterprise modernization. Specifically, we'll cover: - Translating a massive technology initiative into tangible improvements in the customer and partner experience. - The practical steps required to make an enterprise 'AI-ready' by bridging the gap between legacy systems and modern cloud platforms. - How transforming core operations can directly enable marketing and product teams to accelerate speed-to-market. To help me discuss this topic, I'd like to welcome Shelia Anderson, EVP Chief Information & Digital Officer at Unum. About Shelia Anderson Shelia Anderson is Executive Vice President and Chief Information and Digital Officer at Unum, where she leads the company's technology and digital strategy. A four-time CIO with more than 25 years of technology leadership experience, Shelia has built a reputation for driving large-scale business transformation through cloud migration, AI adoption, digital modernization, and agile operating models. Prior to joining Unum in 2025, she served as Chief Information Officer at Aflac, where she led enterprise technology strategy, customer experience transformation, and AI-driven innovation initiatives. Throughout her career, Shelia has been recognized as one of the industry's leading technology executives, including recognition among the Top 100 Women in FinTech. Unum is a leading provider of workplace benefits and insurance products, serving millions of customers through disability, life, accident, critical illness, and supplemental health insurance offerings. The co…

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