# #842: Braze Chief Product Officer Kevin Wang on how AI has forever changed product development Page: https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/842-braze-chief-product-officer-kevin-wang-on-how-ai-has-forever-changed-product-development Text version: https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/842-braze-chief-product-officer-kevin-wang-on-how-ai-has-forever-changed-product-development.md Podcast: [The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX](https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310) Published: 2026-04-13T04:00:00+00:00 Episode link: https://shows.acast.com/the-agile-brand-with-greg-kihlstrom/episodes/6a0c938cbf33122289f1ad9e Audio file: https://prefix.up.audio/s/sphinx.acast.com/p/open/s/6a0c9379b23d275dcea75cd0/e/bf832ba2-3292-11f1-b109-5344ec446beb/media.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/episodes/842-braze-chief-product-officer-kevin-wang-on-how-ai-has-forever-changed-product-development Duration seconds: 1536 ## Resource With AI promising to accelerate everything, is the most important role for a leader now to be the one who knows when to hit the brakes? Agility requires a balance between the rapid adoption of new technologies and the strategic wisdom to know which ones will actually deliver customer value. It's less about moving fast and more about moving in the right direction. Today, we're going to talk about how AI has permanently changed product development. But while it enables teams to tackle more problems faster than ever, the real challenge has shifted to keeping pace with rising customer expectations. This new landscape requires a shift in product leadership—from simply adopting trends to discerning real value, and using human judgment and creativity to decide where AI can make the biggest impact, and where it’s just noise. To help me discuss this topic, I'd like to welcome, Kevin Wang, Chief Product Officer at Braze. About Kevin Wang Kevin Wang is the Chief Product Officer at Braze, where he leads the definition of Braze’s product roadmap and R&D efforts, as well as managing and scaling the Product Management and Product Design teams. Kevin joined Braze as its fifth employee in 2012, helping to build the first product sold to customers and the early engineering team. He’s since held a variety of roles across product management, engineering, engineering management, and technical recruiting. Prior to Braze, Kevin was a consultant at Accenture focusing on the energy sector. Kevin holds a B.S. in Brain & Cognitive Sciences from MIT. Kevin Wang on LinkedIn: https://www.linkedin.com/in/kevin-wang-96131916/ Resources Braze: https://www.braze.com/ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your custom… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/episodes/842-braze-chief-product-officer-kevin-wang-on-how-ai-has-forever-changed-product-development/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-agile-brand-with-greg-kihlstr-m-expert-mode-marketing-technology-ai-cx-1164310/842-braze-chief-product-officer-kevin-wang-on-how-ai-has-forever-changed-product-development.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.