# 117. The Bomb on the Bus: A Law Firm Productivity Problem with Clarke Ching Page: https://stenobird.com/podcast/the-agile-attorney-podcast-6878760/117-the-bomb-on-the-bus-a-law-firm-productivity-problem-with-clarke-ching Text version: https://stenobird.com/podcast/the-agile-attorney-podcast-6878760/117-the-bomb-on-the-bus-a-law-firm-productivity-problem-with-clarke-ching.md Podcast: [The Agile Attorney Podcast](https://stenobird.com/podcast/the-agile-attorney-podcast-6878760) Published: 2026-04-28T08:00:00+00:00 Episode link: https://community.agileattorney.com/law-firm-productivity-problem-clarke-ching Audio file: https://episodes.captivate.fm/episode/dbb34ea4-a710-4db1-bb9d-953e0afadad5.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/the-agile-attorney-podcast-6878760/episodes/117-the-bomb-on-the-bus-a-law-firm-productivity-problem-with-clarke-ching Duration seconds: 2129 ## Resource What do you do when productivity starts to slip in your law firm? For many leaders, the instinct is to push harder by setting targets, issuing ultimatums, or applying pressure. But those approaches are actually causing more damage than they solve. In this episode, I talk with Clarke Ching, also known as The Bottleneck Guy, about a better way to think about productivity through the lens of bottlenecks and system design. We explore his “bomb on the bus” metaphor and discuss how to identify constraints, manage them intentionally, and build a practice that moves work forward in a more stable and sustainable way. Get full show notes, transcript, and more information here: agileattorney.com/117 Take your law practice from overwhelmed to optimized with GreenLine Legal Follow along on LinkedIn: linkedin.com/in/johnegrant Follow Clarke on LinkedIn: linkedin.com/in/clarkeching ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/the-agile-attorney-podcast-6878760/episodes/117-the-bomb-on-the-bus-a-law-firm-productivity-problem-with-clarke-ching/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/the-agile-attorney-podcast-6878760/117-the-bomb-on-the-bus-a-law-firm-productivity-problem-with-clarke-ching.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.