# Member Engagement Breakthroughs: Insights from Engage 2025

Page: https://stenobird.com/podcast/that-super-show-7318065/member-engagement-breakthroughs-insights-from-engage-2025
Text version: https://stenobird.com/podcast/that-super-show-7318065/member-engagement-breakthroughs-insights-from-engage-2025.md
Podcast: [That Super Show](https://stenobird.com/podcast/that-super-show-7318065)
Published: 2025-11-24T23:00:00+00:00
Episode link: https://thastsuper.show/13
Audio file: https://episodes.captivate.fm/episode/ff0fb5b2-e648-4c16-8c7e-0a84f28c0137.mp3
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JSON: https://stenobird.com/v1/public/podcasts/that-super-show-7318065/episodes/member-engagement-breakthroughs-insights-from-engage-2025
Duration seconds: 1649

## Resource

#13. Hosts Neil Benson and Sarah Penn dive deep into the world of Australian superannuation. This week, they're joined by an insightful panel of guests—including Emma Jonceski (Aware Super), Cathy Duncan (TCS), Alana Devitt (CoreData), Dan McKean (Chandler), and Zoe Sheehan (TAL)—as they unpack all the highlights from the IBRC Engage 2025 Future of Member Engagement, Comms, and Experience Forum. From industry stats that’ll make you rethink member engagement, to personal stories and clever ideas buzzing around the conference, you’ll hear the latest on how funds are transforming their communications, the role of technology and AI, and the untapped opportunities to enhance member experience. Get ready for candid conversations, practical examples, and future-focused thinking—all designed to help you, your fund, and your members stay ahead in a rapidly evolving super landscape. Let’s get into it! Guests Thanks to our special guests from Engage 2025: Emma Jonceski on LinkedIn Cathy Duncan on LinkedIn Alana Devitt on LinkedIn Daniel McKean on LinkedIn Zoe Sheehan on LinkedIn That Super Show That Super Show is the most downloaded podcast for Australian superannuation professionals. Sarah and Neil cover the issues, debates and decisions shaping the industry - without the spin. Subscribe to the show wherever you listen to podcasts and don't forget to leave us a rating and review. Visit That Super Show website and become a newsletter subscriber Email hello@thatsuper.show if you've got a topic you'd like us to cover or a guest proposal or suggestion Follow That Super Show on LinkedIn Follow That Super Show on YouTube Your Cohosts Sarah Penn Sarah Penn is the CEO and founder of Mayflower Consulting, an Australian financial services consultancy specialising in product governance, PD…

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## Transcript

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