# Pittsburgh Tech Meets Human Services with Monica Fletcher of Auberle

Page: https://stenobird.com/podcast/techvibe-pittsburgh-7066476/pittsburgh-tech-meets-human-services-with-monica-fletcher-of-auberle
Text version: https://stenobird.com/podcast/techvibe-pittsburgh-7066476/pittsburgh-tech-meets-human-services-with-monica-fletcher-of-auberle.md
Podcast: [TechVibe Pittsburgh](https://stenobird.com/podcast/techvibe-pittsburgh-7066476)
Published: 2026-04-24T14:36:00+00:00
Episode link: https://fc989b6d-a58a-4abc-a334-2e451691a749.libsyn.com/pittsburgh-tech-meets-human-services-with-monica-fletcher-of-auberle
Audio file: https://traffic.libsyn.com/secure/fc989b6d-a58a-4abc-a334-2e451691a749/FSC_uberele.mp3?dest-id=4686337
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JSON: https://stenobird.com/v1/public/podcasts/techvibe-pittsburgh-7066476/episodes/pittsburgh-tech-meets-human-services-with-monica-fletcher-of-auberle
Duration seconds: 1165

## Resource

What happens when a nonprofit starts thinking like a high-performing tech-enabled organization? In this TechVibe/Fireside Chart conversation, we sit down with Monica Fletcher, Chief Administrative Officer of Auberle , to explore how a 75-year-old human services organization is embracing data, digital tools, and AI to better serve thousands of people across Western Pennsylvania. Fletcher shares how her 27-year career in consulting, research, and strategy is helping Auberle move from paper-heavy legacy systems to a more efficient, insight-driven culture. You'll hear how Auberle is identifying friction in everyday workflows, digitizing processes, and rolling out Microsoft Copilot with careful governance to reduce administrative burden on frontline staff. The goal is simple but powerful: give employees more time to focus on people, not paperwork. Fletcher also explains why "tech first" does not mean "tech only," and why the smartest systems are the ones that strengthen human-centered work rather than replace it. Three reasons to hit play: Learn how to spot and eliminate workflow friction before it drains time, energy, and impact Hear a practical nonprofit AI strategy grounded in governance, clarity, and real use cases Get a fresh take on leadership and sustainability from someone bringing private-sector discipline into human services From foster care and housing support to behavioral health and workforce development, this conversation offers a fascinating look at how better systems can help mission-driven organizations do more good. Hit play to hear how Monica Fletcher is helping Auberle build the digital backbone for its future. The Pittsburgh Technology Council produces TechVibe to explore Pittsburgh's technology and innovation ecosystem.

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