# Elevating Customer Experience Through Technology Page: https://stenobird.com/podcast/techfluential-by-deloitte-6923756/elevating-customer-experience-through-technology Text version: https://stenobird.com/podcast/techfluential-by-deloitte-6923756/elevating-customer-experience-through-technology.md Podcast: [Techfluential by Deloitte](https://stenobird.com/podcast/techfluential-by-deloitte-6923756) Published: 2024-10-03T13:32:00+00:00 Episode link: https://traffic.megaphone.fm/WSJ7295324933.mp3?updated=1730735410 Audio file: https://traffic.megaphone.fm/WSJ7295324933.mp3?updated=1730735410 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/techfluential-by-deloitte-6923756/episodes/elevating-customer-experience-through-technology Duration seconds: 1226 ## Resource Strong customer relationships rely on trust. Hear how Sabina Ewing, senior vice president of Business and Technology Services and chief information officer at Abbott, and Linda Jojo, executive vice president and chief customer officer at United, leverage tech to enhance the customer experience and drive loyalty. Listen to all episodes here. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/techfluential-by-deloitte-6923756/episodes/elevating-customer-experience-through-technology/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/techfluential-by-deloitte-6923756/elevating-customer-experience-through-technology.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.