# Episode 78: ING Case Study - Pt 1 Page: https://stenobird.com/podcast/take5irl-podcast-6586112/episode-78-ing-case-study-pt-1 Text version: https://stenobird.com/podcast/take5irl-podcast-6586112/episode-78-ing-case-study-pt-1.md Podcast: [take5IRL Podcast](https://stenobird.com/podcast/take5irl-podcast-6586112) Published: 2025-06-19T17:03:43+00:00 Episode link: https://podcasters.spotify.com/pod/show/agility-irl/episodes/Episode-78-ING-Case-Study---Pt-1-e34flac Audio file: https://anchor.fm/s/e1eb4f10/podcast/play/104370956/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-5-19%2F402467170-44100-2-5463dc124e9ca.m4a Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/take5irl-podcast-6586112/episodes/episode-78-ing-case-study-pt-1 Duration seconds: 804 ## Resource 🚀 What does it take to lead a true Agile transformation in a global enterprise? 🎙️ In this episode of Take5IRL, host @Mike sits down with @Gijs Valbracht, Agile coach and former global leader at ING Bank, to explore how ING embraced Lean principles to deliver one of the world’s top-rated banking apps—ahead of schedule. Gijs shares how transformation success was rooted in team buy-in, energized leadership, and a clear sense of purpose. From building excitement across the org to adapting Scrum in a highly regulated space, this conversation is full of lessons for anyone navigating change at scale. ✨ How do you radiate excitement across a transformation? Start with people. Stay Agile. #AgileTransformation #LeanThinking #Scrum #DigitalBanking #Leadership #AgilityIRL #Take5IRL #EnterpriseAgility #AgileLeadership #INGBank ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/take5irl-podcast-6586112/episodes/episode-78-ing-case-study-pt-1/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/take5irl-podcast-6586112/episode-78-ing-case-study-pt-1.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.