# E68: Why Great Programs Still Fail: The Skills Your Cert Forgot to Teach You

Page: https://stenobird.com/podcast/strength-in-context-7038372/e68-why-great-programs-still-fail-the-skills-your-cert-forgot-to-teach-you
Text version: https://stenobird.com/podcast/strength-in-context-7038372/e68-why-great-programs-still-fail-the-skills-your-cert-forgot-to-teach-you.md
Podcast: [Strength In Context](https://stenobird.com/podcast/strength-in-context-7038372)
Published: 2026-01-16T10:00:00+00:00
Episode link: https://fa083ef3-4e5e-4a31-9c09-1d50215708f5.libsyn.com/e68-why-great-programs-still-fail-the-skills-your-cert-forgot-to-teach-you
Audio file: https://traffic.libsyn.com/secure/fa083ef3-4e5e-4a31-9c09-1d50215708f5/SIC68.mp3?dest-id=4721592
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JSON: https://stenobird.com/v1/public/podcasts/strength-in-context-7038372/episodes/e68-why-great-programs-still-fail-the-skills-your-cert-forgot-to-teach-you
Duration seconds: 3585

## Resource

Schultze and Jorge break down "emotional containment", why clients quit when you overshare, and how clear, simple communication will always beat complex programming. From reading body language and knowing when to shut up, to asking better questions, they unpack the people skills that actually keep clients around for years. https://www.instagram.com/brandon.schultze/ https://www.instagram.com/jorgedehoyos_/ FREE Coach's Field Guide: https://www.pre-script.com/coachs-field-guide PSL1 enrolment is now live! Sign Up at https://www.pre-script.com/psl1

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## Transcript

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