# 🎧 START pod: Ruben Harris, CEO & Co-Founder, OutRival: “Outbound AI Agents for Education, Insurance, and Travel"

Page: https://stenobird.com/podcast/start-7171926/start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel
Text version: https://stenobird.com/podcast/start-7171926/start-pod-ruben-harris-ceo-co-founder-outrival-outbound-ai-agents-for-education-insurance-and-travel.md
Podcast: [START](https://stenobird.com/podcast/start-7171926)
Published: 2026-05-07T20:46:26+00:00
Episode link: https://share.transistor.fm/s/bc6f30a0
Audio file: https://media.transistor.fm/bc6f30a0/daad59ae.mp3
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Duration seconds: 3523

## Resource

Speed to lead sounds like a sales tactic It's actually the whole game Ruben Harris knows this better than anyone He built a 300-person call center across 3countries to reach 1M people a month ...and saw exactly where the ceiling was The problem isn't effort. It's physics. A working-class student fills out a form at 10 PM. Nobody's staffed at 10 PM So 90% of leads go cold Not because they weren't interested Because nobody got back to them fast enough Outrival's AI agents respond in under a minute They call, text, email, and follow up One client made $10M in new revenue from leads they already had The best outbound AI isn't replacing humans It's doing the work humans never had time to do 🎙️ Ruben Harris, Co-founder & CEO, Outrival on Fondo START pod ‍ 01:12 Why Outrival focuses on outbound AI 03:18 Building a 300-person call center 05:27 Why speed-to-lead changes everything 08:52 Aged leads as hidden revenue 09:57 100,000 calls in an hour 14:11 Turning one school’s leads into $10M revenue 18:43 Enterprise sales advice for AI founders 24:48 Pricing digital workers like employees 27:56 From cello to Wall Street to Silicon Valley 50:14 Building startups in the AI era Check out www.outrival.com "Turn every interaction into a long-term relationship"

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