# Powerpoint Fairy Tale? Customer Journey Mapping Exposed Page: https://stenobird.com/podcast/signal-stakes-7096520/powerpoint-fairy-tale-customer-journey-mapping-exposed Text version: https://stenobird.com/podcast/signal-stakes-7096520/powerpoint-fairy-tale-customer-journey-mapping-exposed.md Podcast: [Signal & Stakes](https://stenobird.com/podcast/signal-stakes-7096520) Published: 2025-06-25T15:00:00+00:00 Episode link: https://www.buzzsprout.com/2440735/episodes/17397037-powerpoint-fairy-tale-customer-journey-mapping-exposed.mp3 Audio file: https://www.buzzsprout.com/2440735/episodes/17397037-powerpoint-fairy-tale-customer-journey-mapping-exposed.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/signal-stakes-7096520/episodes/powerpoint-fairy-tale-customer-journey-mapping-exposed Duration seconds: 1054 ## Resource Send us Fan Mail We’ve all seen the glossy slides—the perfectly linear customer journey that promises to guide buyers from awareness to closed-won like clockwork. But how much of that is reality, and how much is just a well-designed fairy tale? In this episode of Call It RevOps, we expose the gaps between traditional customer journey mapping and what actually happens when sales, marketing, and customer success hit the front lines. We’ll break down why most journey maps stay stuck in PowerPoin... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/signal-stakes-7096520/episodes/powerpoint-fairy-tale-customer-journey-mapping-exposed/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/signal-stakes-7096520/powerpoint-fairy-tale-customer-journey-mapping-exposed.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.