# Setting the Standard Over the Phone & In the Home for The Blue Collar Trade ft. Brigham Dickenson Page: https://stenobird.com/podcast/service-mvp-sales-training-podcast-with-joe-crisara-5854281/setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson Text version: https://stenobird.com/podcast/service-mvp-sales-training-podcast-with-joe-crisara-5854281/setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson.md Podcast: [Service MVP Sales Training Podcast with Joe Crisara](https://stenobird.com/podcast/service-mvp-sales-training-podcast-with-joe-crisara-5854281) Published: 2026-03-09T19:00:00+00:00 Episode link: https://www.buzzsprout.com/2427007/episodes/18817865-setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson.mp3 Audio file: https://www.buzzsprout.com/2427007/episodes/18817865-setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/service-mvp-sales-training-podcast-with-joe-crisara-5854281/episodes/setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson Duration seconds: 1848 ## Resource In this episode of the Service MVP Podcast, Joe Crisara sits down with Brigham Dickenson, founder of Power Selling Pros, to talk about the real driver behind high-performing home service teams: culture, leadership, and standards. Many business owners focus on sales strategies and operations but overlook the rituals and leadership habits that shape a company’s culture. Brigham shares how weekly meetings, recognition, and clearly defined standards can transform team accountability and help lea... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/service-mvp-sales-training-podcast-with-joe-crisara-5854281/episodes/setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/service-mvp-sales-training-podcast-with-joe-crisara-5854281/setting-the-standard-over-the-phone-in-the-home-for-the-blue-collar-trade-ft-brigham-dickenson.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.