# Ep. 588 - FAN FAVORITE | Former SaaS Academy (now Precision) COO Matt Verlaque

Page: https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/ep-588-fan-favorite-former-saas-academy-now-precision-coo-matt-verlaque
Text version: https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/ep-588-fan-favorite-former-saas-academy-now-precision-coo-matt-verlaque.md
Podcast: [Second in Command: The Chief Behind the Chief with Cameron Herold](https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106)
Published: 2026-06-16T07:00:00+00:00
Episode link: https://cooalliance.com/podcasts/
Audio file: https://episodes.captivate.fm/episode/4b0b0513-ddaf-4202-9a98-38bd28289dfb.mp3
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JSON: https://stenobird.com/v1/public/podcasts/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/episodes/ep-588-fan-favorite-former-saas-academy-now-precision-coo-matt-verlaque
Duration seconds: 2807

## Resource

What if your next big business breakthrough started with owning your own blind spots? This Fan Favorite episode throws you in the trenches with Cameron Herold and SaaS Academy's former COO and current CEO Matt Verlachi, as they go far beyond surface-level business banter. From surviving firefighting chaos to building, selling, and now scaling SaaS Academy, Matt Verlachi exposes the real skills that make or break Second in Commands. They unpack why customer obsession cures more growth headaches than any software, how to weaponize one-on-ones for radical team development, and what most COOs get dead wrong about CEO dynamics. Miss this? You risk coasting on old habits while others engineer unfair advantages. Listen now for hard-won tactics you won’t find in any business course from the world’s largest SaaS coaching engine. Timestamped Highlights 00:45 – The firefighting mindset that built decisive business instincts 05:56 – The overlooked power of “small unit” teams to unlock real growth 09:44 – Are you a COO trapped in a CEO’s title? The unexpected identity test 13:43 – Brutal truths about customer obsession and why most leaders fail here 16:18 – The lesson no founder learns soon enough when selling their company 18:22 – The surprising reason joining SaaS Academy changed his life 21:31 – The founder’s hidden block: How self-worth destroys pricing 27:31 – The counterintuitive leadership split that 10x’d their decision speed 41:07 – How his “full-person” one-on-ones rip open performance breakthroughs About the Guest Matt Verlaque was the former COO of SaaS Academy (now Precision), steering operational strategy for the largest coaching platform serving B2B SaaS entrepreneurs. With first-hand experience ranging from firefighting to founding and selling a SaaS startup, he del…

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## Transcript

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