# Ep. 568 - TextNow COO Lindsay Gibson - How to Rebuild Culture (and Yourself) in Crisis

Page: https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/ep-568-textnow-coo-lindsay-gibson-how-to-rebuild-culture-and-yourself-in-crisis
Text version: https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/ep-568-textnow-coo-lindsay-gibson-how-to-rebuild-culture-and-yourself-in-crisis.md
Podcast: [Second in Command: The Chief Behind the Chief with Cameron Herold](https://stenobird.com/podcast/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106)
Published: 2026-04-07T07:00:00+00:00
Episode link: https://cooalliance.com/podcasts/
Audio file: https://episodes.captivate.fm/episode/9ac8a949-79e1-410e-9f13-a5208aea5d24.mp3
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JSON: https://stenobird.com/v1/public/podcasts/second-in-command-the-chief-behind-the-chief-with-cameron-herold-493106/episodes/ep-568-textnow-coo-lindsay-gibson-how-to-rebuild-culture-and-yourself-in-crisis
Duration seconds: 2788

## Resource

Ever felt like your company is running in circles while you quietly burn out, stuck between drive and exhaustion? This episode is a blunt, emotionally raw exploration with Lindsay Gibson , COO of TextNow , a leader who’s walked away from the grind, returned for redemption, and rebuilt both companies and herself from the inside out. Sivana Brewer dives deep with Lindsay into the shock of losing vision, the chaos of remote work, and the brutal clarity that comes only after you’ve crashed headlong into career “success.” If you’re tired of vague leadership advice and want exclusive, no-BS strategies for authentic leadership, unclenching burnout’s grip, and making culture work for real teams, listen right now. Miss this, and you might repeat the pain Lindsay barely escaped. These lessons are battle-forged, urgent, and unlike anything the standard playbooks offer. Timestamped Highlights [00:01:11] – The brilliant but gritty origin of TextNow: solving real pain for people who have to choose between a phone bill and groceries [00:02:45] – Why Lindsay left her COO seat (twice) and what chasing “interesting work” really costs [00:04:34] – The BlackBerry “return rate” disaster: how fixing buyer’s remorse became a master class in real-world delegation [00:07:49] – The shocking truth: Engineering wasn’t the problem—here’s what really derails a company’s goals [00:10:11] – The brutal downside of remote-first culture… and the hardest part of rebuilding accountability across a fractured team [00:14:32] – Motherhood, loss, and the hidden price of ambition: Lindsay’s real talk on the boundaries she’ll never break again [00:19:04] – “Dead bodies in the process”—when leadership feedback stings and the rebirth of authentic management [00:27:54] – Why remote teams lose their soul (and how o…

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## Transcript

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