# How a Home Services Company Scaled to 500 Employees Without a CEO

Page: https://stenobird.com/podcast/scaling-up-with-fexingo-how-small-businesses-become-mid-market-companies-7871589/how-a-home-services-company-scaled-to-500-employees-without-a-ceo
Text version: https://stenobird.com/podcast/scaling-up-with-fexingo-how-small-businesses-become-mid-market-companies-7871589/how-a-home-services-company-scaled-to-500-employees-without-a-ceo.md
Podcast: [Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies](https://stenobird.com/podcast/scaling-up-with-fexingo-how-small-businesses-become-mid-market-companies-7871589)
Published: 2026-06-04T04:00:55+00:00
Episode link: https://audio.fexingo.com/business/scaling-up/episode-0030.mp3
Audio file: https://audio.fexingo.com/business/scaling-up/episode-0030.mp3
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JSON: https://stenobird.com/v1/public/podcasts/scaling-up-with-fexingo-how-small-businesses-become-mid-market-companies-7871589/episodes/how-a-home-services-company-scaled-to-500-employees-without-a-ceo
Duration seconds: 576

## Resource

In this episode, Lucas and Luna examine a home services company in the Midwest that grew from 12 to 500 employees with no CEO at the helm for the first eight years. Instead, the founders used a self-managing team structure based on the Holacracy model. They explore how decision-making worked, the specific roles that replaced a traditional executive team, and how the company handled crises without a single top-down leader. The episode also covers the trade-offs of this model: slower strategic pivots but higher employee retention and local autonomy. Lucas shares numbers on revenue growth, employee tenure, and profit margins pre- and post-CEO. The hosts discuss whether this structure could work outside of services businesses. #Holacracy #SelfManagement #HomeServices #Scaling #MidMarket #NoCEO #EmployeeOwnership #OrganizationalDesign #BusinessGrowth #Leadership #DecisionMaking #Autonomy #Retention #Midwest #BusinessPodcast #FexingoBusiness #ScalingUp #SmallBusiness Keep every episode free: buymeacoffee.com/fexingo

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