# Customer-Centric Selling: How Kelly Faetanini Built a Customer-First Wedding Brand Page: https://stenobird.com/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand Text version: https://stenobird.com/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand.md Podcast: [Sales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.](https://stenobird.com/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492) Published: 2026-05-17T14:37:00+00:00 Episode link: https://salespop.libsyn.com/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand Audio file: https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/salespop/Kelly_Faetanini.mp3?dest-id=1131191 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492/episodes/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand Duration seconds: 1338 ## Resource Kelly Faetanini, founder and lead designer of Kelly Faetanini Bridal, joins Sales POP! to share the customer-centric playbook that turned her brand into a leader in luxury bridal — covering authenticity, hiring for emotional intelligence, and why a grounded leader outperforms a frantic one in any high-pressure industry. A practical conversation with lessons that apply far beyond wedding fashion. Learn more at https://www.kellyfaetanini.com/ . ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492/episodes/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales-marketing-leadership-more-340492/customer-centric-selling-how-kelly-faetanini-built-a-customer-first-wedding-brand.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.