# RSPA Trusted Advisor Ep. 146: Retail IT Industry Trends with Global Payments’ Gilbert Bailey

Page: https://stenobird.com/podcast/rspa-trusted-advisor-20055/rspa-trusted-advisor-ep-146-retail-it-industry-trends-with-global-payments-gilbert-bailey
Text version: https://stenobird.com/podcast/rspa-trusted-advisor-20055/rspa-trusted-advisor-ep-146-retail-it-industry-trends-with-global-payments-gilbert-bailey.md
Podcast: [RSPA Trusted Advisor](https://stenobird.com/podcast/rspa-trusted-advisor-20055)
Published: 2025-12-03T17:14:56+00:00
Episode link: https://rspatrustedadvisor.podbean.com/e/rspa-trusted-advisor-ep-146-retail-it-industry-trends-with-global-payments-gilbert-bailey/
Audio file: https://mcdn.podbean.com/mf/web/rqfux9nji9x8ycsf/Podcast_146_Audio_FINAL6azeg.mp3
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Duration seconds: 2872

## Resource

In Episode 146 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks retail IT industry trends and leadership with Gilbert Bailey, the President of Genius Retail and Small Business for Global Payments. Among the topics discussed are AI, enterprise tools filtering to SMB, providing solutions beyond the POS, and that leaders “action always beats inaction.” “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, and grocery verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.

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## Transcript

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