# Winter, Sales, and Scaling: How an Owner-Operator Runs Elite Auto Care

Page: https://stenobird.com/podcast/road-to-1-million-detailing-podcast-7031624/winter-sales-and-scaling-how-an-owner-operator-runs-elite-auto-care
Text version: https://stenobird.com/podcast/road-to-1-million-detailing-podcast-7031624/winter-sales-and-scaling-how-an-owner-operator-runs-elite-auto-care.md
Podcast: [Road to $1 Million Detailing Podcast](https://stenobird.com/podcast/road-to-1-million-detailing-podcast-7031624)
Published: 2026-01-22T16:00:00+00:00
Episode link: https://road-to-1-million-detailing-podcast.simplecast.com/episodes/winter-sales-and-scaling-how-an-owner-operator-runs-elite-auto-care-Z2xPhDOC
Audio file: https://cdn.simplecast.com/audio/789900e6-d2de-4e83-af65-e8a5e748d820/episodes/789670f2-b780-4d93-acba-3f35891371af/audio/b9c57fbe-a556-46bf-9bf9-2cecc56a4a6a/default_tc.mp3?aid=rss_feed&feed=BXwp1PYK
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Duration seconds: 4109

## Resource

On this podcast, Josh interviews Kevin Heist, owner of Elite Auto Care in Buffalo, NY. Kevin shares his experience as an owner-operator navigating the ups and downs of running a detailing business, including how seasonal changes affect growth, how his business has evolved over time, and the mindset it takes to scale without losing focus. The conversation touches on leadership, sales, customer relationships, and the reality that success in detailing is built just as much on people and systems as it is on the work itself.

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## Transcript

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