# Fraud Risk Management: How To Protect Your Platform Without Punishing Customers

Page: https://stenobird.com/podcast/riskmasters-trailblazing-risk-leadership-6630184/fraud-risk-management-how-to-protect-your-platform-without-punishing-customers
Text version: https://stenobird.com/podcast/riskmasters-trailblazing-risk-leadership-6630184/fraud-risk-management-how-to-protect-your-platform-without-punishing-customers.md
Podcast: [RiskMasters | Trailblazing Risk Leadership](https://stenobird.com/podcast/riskmasters-trailblazing-risk-leadership-6630184)
Published: 2026-03-14T07:30:00+00:00
Episode link: https://podcasters.spotify.com/pod/show/riskmasters/episodes/Fraud-Risk-Management-How-To-Protect-Your-Platform-Without-Punishing-Customers-e3fvqkh
Audio file: https://anchor.fm/s/e6fa84e4/podcast/play/116435025/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-5%2F30030b6f-8da4-3b6c-b384-9699d9fde397.mp3
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JSON: https://stenobird.com/v1/public/podcasts/riskmasters-trailblazing-risk-leadership-6630184/episodes/fraud-risk-management-how-to-protect-your-platform-without-punishing-customers
Duration seconds: 283

## Resource

This episode of RiskMasters dives into fraud risk management with Iremar Brayner, Head of Fraud Prevention at G2A. We uncover how adopting a comprehensive risk management framework enables fraud teams to protect digital platforms effectively while fostering growth and trust. In this bonus episode, we explore the role fraud teams play in enabling growth. Effective fraud prevention is not only about blocking malicious activity. It is about working across product, engineering, and operations to build systems that protect the platform while preserving a strong customer experience. What You’ll Hear Why fraud teams must collaborate closely with product and engineering The importance of cross-functional collaboration for effective risk management frameworks How fraud prevention supports both protection and growth Why balancing control and customer experience is essential Listen to the Full Episode This segment comes from the full RiskMasters interview with Iremar Brayner, covering fraud prevention, customer friction, automation, and trust at scale. Full interview: ⁠https://www.aevitium.com/post/iremar-brayner-on-riskmasters⁠

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## Transcript

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