# Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

Page: https://stenobird.com/podcast/remarkable-results-radio-podcast-829239/failing-at-retirement-building-eight-shops-in-eight-years-tha-486
Text version: https://stenobird.com/podcast/remarkable-results-radio-podcast-829239/failing-at-retirement-building-eight-shops-in-eight-years-tha-486.md
Podcast: [Remarkable Results Radio Podcast](https://stenobird.com/podcast/remarkable-results-radio-podcast-829239)
Published: 2026-05-22T18:00:00+00:00
Episode link: https://remarkableresults.biz/remarkable-results-radio-podcast/a486
Audio file: https://episodes.captivate.fm/episode/bc13a8d1-5b89-469a-8b42-d7175a9c20e6.mp3
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JSON: https://stenobird.com/v1/public/podcasts/remarkable-results-radio-podcast-829239/episodes/failing-at-retirement-building-eight-shops-in-eight-years-tha-486
Duration seconds: 3124

## Resource

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Carm Capriotto talks with Matt Curry and Judy Curry of Craftsman's Auto Care about building one of the automotive industry’s most respected multi-shop operations twice. After growing Curry’s Auto Service to 10 locations and retiring in 2013, the Currys returned to the industry with a new vision, launching eight Craftsman’s Auto Care locations in eight years. Matt shares his role as the visionary leader driving momentum and ideas, while Judy explains how operational discipline, marketing, and customer experience keep the business grounded and scalable. The conversation explores their “5 Ps” philosophy: People, Policies, Processes, Procedures, and Profits, along with their commitment to employee development, strong culture, customer transparency, and community involvement. The Currys also discuss how Digital Vehicle Inspections and an intentional customer experience helped them earn nearly 10,000 five-star Google reviews. What You’ll Learn How Matt and Judy Curry scaled multiple successful shop operations Why leadership balance and “staying in your lane” matters The “5 Ps” framework for building a strong shop culture How employee investment drives long-term success Why transparency and DVIs build customer trust How culture and customer experience fuel growth and retention Sustainable growth in automotive repair comes from more than technical expertise. It requires intentional leadership, strong systems, a healthy culture, and a commitment to both employees and customers. Matt and Judy Curry, Craftsman Auto Care , 8 locations, Virginia Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of supp…

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## Transcript

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