# Transformation in Turbulent Times with Former Telstra CEO Andy Penn Page: https://stenobird.com/podcast/redefiners-4103317/transformation-in-turbulent-times-with-former-telstra-ceo-andy-penn Text version: https://stenobird.com/podcast/redefiners-4103317/transformation-in-turbulent-times-with-former-telstra-ceo-andy-penn.md Podcast: [Redefiners](https://stenobird.com/podcast/redefiners-4103317) Published: 2026-02-25T05:00:00+00:00 Episode link: https://www.russellreynolds.com/en/insights/podcasts/redefiners Audio file: https://pdrl.fm/74755d/audio-delivery.cohostpodcasting.com/audio/6df349ec-d648-450e-b4dc-18c7bb07e8d3/episodes/f1c31cfb-0232-4d06-aed8-caf71eb57ca3/episode.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/redefiners-4103317/episodes/transformation-in-turbulent-times-with-former-telstra-ceo-andy-penn Duration seconds: 1944 ## Resource Transformation continues to be the word at the top of leaders’ minds. Whether it’s due to changes in technology with AI, market shifts, the regulatory landscape, or unexpected global events, leaders are looking to transform their organization’s operations and culture to be more agile, innovative, and resilient.    In today’s Redefiners, Marla Oates and Tomas Chamorro-Premuzic talk with former Telstra CEO and managing Director, Andy Penn, about how he led the transformation of Australia’s largest telecommunications company. Andy shares what it was like stepping into the CEO role at Telstra at a turbulent time for the company, its customers, and the board. He talks about the key lessons he learned leading a multi-year company-wide transformation effort, and how he put the right team and culture together to get it done. He also talks about his current roles in cybersecurity, providing critical insights on how to prepare for and deter cyber-attacks.     We’ll also hear from  Tuck Rickards , a leadership advisor at Russell Reynolds Associates, who will discuss what he believes is the leadership formula for effective AI transformation.    Four things you’ll learn from this episode:    The key steps and KPIs when implementing a transformation project  Tips on putting together the right leadership team and organizational culture to help make reinvention happen  How to prepare for cyber-security risks while balance the productivity benefits of AI projects  How to successfully transition from CEO to board and advisory roles  &nb… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/redefiners-4103317/episodes/transformation-in-turbulent-times-with-former-telstra-ceo-andy-penn/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/redefiners-4103317/transformation-in-turbulent-times-with-former-telstra-ceo-andy-penn.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.