# The Trilingual Agent Closing Deals in Jacksonville's Buyer's Market | Claudia Hernandez, Ep. 328

Page: https://stenobird.com/podcast/real-estate-excellence-6463726/the-trilingual-agent-closing-deals-in-jacksonville-s-buyer-s-market-claudia-hernandez-ep-328
Text version: https://stenobird.com/podcast/real-estate-excellence-6463726/the-trilingual-agent-closing-deals-in-jacksonville-s-buyer-s-market-claudia-hernandez-ep-328.md
Podcast: [Real Estate Excellence](https://stenobird.com/podcast/real-estate-excellence-6463726)
Published: 2026-06-17T07:00:00+00:00
Episode link: https://reepod.libsyn.com/the-trilingual-agent-closing-deals-in-jacksonvilles-buyers-market-claudia-hernandez-ep-328
Audio file: https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/reepod/REE_328_Full_Audio.mp3?dest-id=2833772
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Duration seconds: 5297

## Resource

How different would your results be if you stopped focusing on commission splits and started focusing on the tools, mentorship, and systems that actually help you succeed? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Claudia Hernandez. Claudia Hernandez is a Jacksonville real estate agent with Coldwell Banker Anandale Basin Realty who specializes in helping buyers, first time homeowners, veterans, and relocating families navigate the home buying process. Fluent in Spanish, English, and French, Claudia brings a unique perspective shaped by her journey from Mexico to Florida and her background in translation and interpretation. Claudia shares how mentorship, technology, and the right brokerage transformed her career from having no clients to building a thriving real estate business. She discusses the importance of setting expectations, guiding first time buyers, leveraging AI responsibly, serving Spanish speaking clients, and creating confidence through education and communication. Her story highlights perseverance, adaptability, and the value of surrounding yourself with the right people and systems. If you enjoyed this episode, subscribe to the Real Estate Excellence Podcast, leave a review, and share this conversation with a real estate professional, homebuyer, or entrepreneur who wants to learn how mentorship, technology, and persistence can accelerate success. Highlights Top of FormBottom of Form 00:00 - 13:42 Building Trust and Creating Buyer Confidence Setting expectations from the first conversation Creating a stress-free buying experience Using transaction coordinators for client support Helping first time buyers feel comfortable Building credibility through communication 13:42 - 28:15 Technology Mentorship and Modern Real Es…

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## Transcript

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