# S5 Ep7: The Success Story of Pathways featuring Drs. Kathleen Ross and Tracy Monk

Page: https://stenobird.com/podcast/qualitycast-north-4458625/s5-ep7-the-success-story-of-pathways-featuring-drs-kathleen-ross-and-tracy-monk
Text version: https://stenobird.com/podcast/qualitycast-north-4458625/s5-ep7-the-success-story-of-pathways-featuring-drs-kathleen-ross-and-tracy-monk.md
Podcast: [Qualitycast North](https://stenobird.com/podcast/qualitycast-north-4458625)
Published: 2026-02-07T15:54:00+00:00
Episode link: https://audioboom.com/posts/8858939
Audio file: https://audioboom.com/posts/8858939.mp3?modified=1770653020&sid=5064012&source=rss
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JSON: https://stenobird.com/v1/public/podcasts/qualitycast-north-4458625/episodes/s5-ep7-the-success-story-of-pathways-featuring-drs-kathleen-ross-and-tracy-monk
Duration seconds: 1948

## Resource

In our current technological age, the most successful information platforms are those that provide exactly the information the user needs quickly and accurately. This is the underlying premise behind British Columbia’s hugely successful medical information platform Pathways. In today’s episode we interview its two eminent founders Dr. Kathleen Ross and Dr. Tracy Monk, about its early origin story and how it developed into the universal healthcare provider directory and an amazing, multifunctional, timesaving and educational resource in its current form. We hear how their strong guiding principles drove development of Pathways’ form and function, how listening to users led to some of its best features and how quality improvement through innovation is not only rewarding but also fun. Pathways Links: To register go to www.pathwaysbc.ca and select "request access" at lower right Info page https://pathwaysbc.ca/info Backgrounder https://pathwaysbc.ca/ci/8684

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## Transcript

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