# S4 Ep19: Order in the Face of Wildfire Chaos featuring Gloria Hertz and John Coyne Page: https://stenobird.com/podcast/qualitycast-north-4458625/s4-ep19-order-in-the-face-of-wildfire-chaos-featuring-gloria-hertz-and-john-coyne Text version: https://stenobird.com/podcast/qualitycast-north-4458625/s4-ep19-order-in-the-face-of-wildfire-chaos-featuring-gloria-hertz-and-john-coyne.md Podcast: [Qualitycast North](https://stenobird.com/podcast/qualitycast-north-4458625) Published: 2025-10-03T23:04:17+00:00 Episode link: https://audioboom.com/posts/8786702 Audio file: https://audioboom.com/posts/8786702.mp3?modified=1759532826&sid=5064012&source=rss Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/qualitycast-north-4458625/episodes/s4-ep19-order-in-the-face-of-wildfire-chaos-featuring-gloria-hertz-and-john-coyne Duration seconds: 2584 ## Resource Residents in British Columbia are no strangers to wildfires which have increased in number and ferocity over recent years. But when an out-of-control wildfire threatens a town, its residents and its healthcare facilities, it rapidly turns into a nightmare come true. The sudden need for healthcare facility evacuation is a recipe for potential chaos and confusion and poses increased risks for patients and care home residents. To talk about their amazing and award-winning Quality Improvement work in reducing the risks of emergency healthcare facility evacuation are today’s guests from Health Emergency Management BC (HEM BC) Gloria Hertz and John Coyne. Other abbreviations mentioned in this episode are IIHAR (Inter and Intra Health Authority Relocation), HSDA (Health Services Delivery Area), ACLS (Advanced Cardiac Life Support), BCEHS (British Columbia Emergency Health Services – formally BC Ambulance Services) and PHSA (Provincial Health Services Authority). Links: Health Emergency Management BC (including links to the IIHAR toolkit) ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/qualitycast-north-4458625/episodes/s4-ep19-order-in-the-face-of-wildfire-chaos-featuring-gloria-hertz-and-john-coyne/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/qualitycast-north-4458625/s4-ep19-order-in-the-face-of-wildfire-chaos-featuring-gloria-hertz-and-john-coyne.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.