# When you say training you don't mean Boeing..right?🤔

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Text version: https://stenobird.com/podcast/q-is-stand-for-quality-7364576/when-you-say-training-you-don-t-mean-boeing-right.md
Podcast: [Q is stand for Quality](https://stenobird.com/podcast/q-is-stand-for-quality-7364576)
Published: 2025-07-15T20:23:46+00:00
Episode link: https://rss.com/podcasts/q-is-stand-for-quality/2116277
Audio file: https://content.rss.com/episodes/333126/2116277/q-is-stand-for-quality/2025_07_15_20_23_28_20bc38ed-c401-4210-bc5c-2bd248b680f2.mp3
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Duration seconds: 787

## Resource

Briefing Document: NTSB Investigation into Boeing's Door Plug Blowout Date: July 15, 2025 Source: "Boeing’s inadequate training and oversight led to doorplug blowout: NTSB | Manufacturing Dive" I. Executive Summary: The National Transportation Safety Board (NTSB) has concluded its investigation into the January 5, 2024, Alaska Airlines mid-exit door plug blowout, attributing the incident primarily to Boeing's failure to provide "adequate training, guidance and oversight" to its factory workers. The NTSB's final report, released July 10, 2025, also criticizes the Federal Aviation Administration (FAA) for ineffective compliance enforcement and oversight of Boeing's safety management system. The incident revealed critical lapses in quality control, documentation, and safety culture within Boeing, despite previous commitments to improve. II. Key Findings and Themes: A. Boeing's Systemic Failures: Inadequate Training and Oversight: The core finding is that Boeing did not adequately train, guide, or oversee its factory workers, directly leading to the door plug blowout. Missing Bolts and Improper Reinstallation: The NTSB's initial investigation found "four key bolts were missing from the Boeing 737-9." These bolts, crucial for securing the door, were removed during repairs at Boeing's Renton, Washington, factory and "seemingly not replaced." Lack of Documentation and Process Adherence: Employees who removed the door plug "did not generate a removal record," a violation of Boeing’s business process instruction for parts removals. The door plug was then "closed without securing the bolts and attachment hardware and a quality assurance inspection was not performed." Unresolved Safety Management System (SMS) Issues: Despite initiating an SMS in 2016 as part of a settlement and m…

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